CLINIC APPOINTMENT CHANGES.

Changes to booking Dates & Times – All customers can change booking dates and times 24hr prior to appointments, this can be done through logging into the “my account” section of the website. Once logged in go to “My appointments” to view and reschedule your booking/ bookings. Please note that you can only Change the date and time of your appointment but not the location or appointment type.

We will aim to accommodate your request, however, please be aware we cannot guarantee this in line with the date and time availability and opening hours

If you wish for assistance, please complete necessary fields below

Appointment Reference Number / Order Number (located on the email sent when appointment made):

Your Details
First Name*
Last Name*
Email Address (as per booking)*
Enter Email Confirm Email
Contact Number*
Clinic Appointment Details
Order Number*
Your Test Type*
Your Test Location*
Other:
Your Current Test Date*
DD slash MM slash YYYY
Current Test Time*

: Hours

Minutes
Requested New Test Date*
Please be aware that your requested test date may not be available if the clinic is fully booked on that requested date
DD slash MM slash YYYY
Requested New Test Time*
Please be aware that your requested test time may not be available if clinic is fully booked at your request time

: Hours

Minutes
Additional Information
Verification

COVID CUSTOMER SUPPORT

OPENING TIMES (GMT)

Monday – Friday : 9am – 7pm

Saturday – Sunday : 9am – 6pm

Opening hours may vary on Public / Bank Holiday

COVID CUSTOMER SUPPORT

CONTACT NUMBERS

UK & Ireland : 028 9434 3005

International : +44 28956 22016

HOW TO RETURN MY PCR SAMPLE FOR TESTING

CLINIC APPOINTMENT CHANGES.

Your Details

Clinic Appointment Details