CLINIC APPOINTMENT CHANGES.

Changes to booking Dates & Times – All customers can change booking dates and times 24hr prior to appointments, this can be done through logging into the “my account” section of the website. Once logged in go to “My appointments” to view and reschedule your booking/ bookings. Please note that you can only Change the date and time of your appointment but not the location or appointment type.

We will aim to accommodate your request, however, please be aware we cannot guarantee this in line with the date and time availability and opening hours

If you wish for assistance, please complete necessary fields below

Appointment Reference Number / Order Number (located on the email sent when appointment made):

  • Your Details

  • Clinic Appointment Details

  • DD slash MM slash YYYY
  • :
  • Please be aware that your requested test date may not be available if the clinic is fully booked on that requested date
    DD slash MM slash YYYY
  • Please be aware that your requested test time may not be available if clinic is fully booked at your request time
    :

COVID CUSTOMER SUPPORT

OPENING TIMES (GMT)

Monday – Friday : 9am – 7pm

Saturday – Sunday : 9am – 6pm

 

Opening hours may vary on Public / Bank Holiday

COVID CUSTOMER SUPPORT

CONTACT NUMBERS

UK & Ireland : 028 9434 3005

International : +44 28956 22016