Please watch our video (LINK HERE) to find out more.
For iOS devices search “Randox CertiFly” in App Store. For Android devices click here
You will require a compatible iOS or Android device (please click HERE). We recommend downloading the app prior to purchasing the product to make sure that you will be able to use Randox CertiFLY
You will require a compatible iOS or Android device (please click HERE). We recommend downloading the app prior to purchasing the product to make sure that you will be able to use Randox CertiFLY
Any internationally recognised passport can be used for ID verification in app.
No, only your passport can be used as part of the registration process
One the app has been successfully downloaded please create your account and follow the provided instructions.
A profile is created for the person that is registered on the App. The FIRST profile is the person that creates the account in the APP – this person will be requested to register and be one of the profiles.
A total of 4 profiles can be on 1 account
Once the main owner (profile) has registered – there a “person” symbol on the on app – please click on this and you can add within this section (the “+” symbol). Please watch our video (LINK HERE) to assist.
Please refer to the government website for further information as guidelines are updated regularly.
- Refer to the instructions provided within the kit
- Please ensure you read and understand the instructions fully before taking the test
- Please do not dispense more than the recommended drops of solution in the specimen well
- Results can only be viewed 15minutes POST sample addition in the specimen well of the lateral flow device. Please follow the instructions on the Randox CertiFly App to then scan the result (under the “scan a new test”). You will not receive a certificate if you do not follow the instructions on the App.
No. Each device is single use only.
Once your test is complete, put all of the used test kit contents in the waste bag provided dispose in general household waste.
Once the result is verified by the Health Care Professional, the report will be uploaded onto to the App and available within the certificates section. You can save and download the certificate as required. The certificate will also be emailed to the chosen email account.
Post uploading the data (including LFT image) as per the instructions on the App, the certificate will be issued within 3 hours between 7am and 7pm to the Certificates section of the App. Click here to get a video on how to scan your result.
Yes, Date and Time are on the Certificate. The time will be set to UK GMT time
You can download/ save the certificate from the App. Please select “Certificates” on the App to view and save.
Yes, PDF copy of the certificate can be printed from the email or exported from the App.
For Randox CertiFly an internet connection is required every time you would like to access the APP. Hence, we recommend downloading the email with your certificate at your earliest convenience and/or storing the certificate on your mobile device.
You will need to purchase a new antigen test kit, we cannot amend certificates once they have been reported.
On the APP you can reset your password – please follow the instructions supplied
This is the unique order number that you received on the order confirmation that you received from Randox when the order was placed- on the order confirmation this begins with # followed by a series of numbers. When entering in this number into the APP do not include the #
Your URN is actually the unique QR code that is on each individual lateral flow device. As part of the sample upload process, this URN is read alongside the image of the result and is uniquely identified.
As you have confirmed you are doing the Lateral flow test for day 2 requirements, you must include the booking reference number. This was received in the order confirmation email you received when you placed your order for the day 2 lateral flow kit, and is the same booking reference number that is requested for the government passenger locator form. If you do not provide the booking reference number, we cannot register and provide you with your report.
Please continue to follow your local government guidelines.
If you reside in the United Kingdom, go to https://www.gov.uk/coronavirus
You must purchase and carry out another antigen test. Please ensure that you follow the instructions correctly within the lateral flow device kit and the guidance on the CertiFly app.
Customers need to make sure the picture which is being scanned is clear to allow results interpretation. Customers can retake the image using the CertiFly app as many times as required until the quality of the photo is adequate. There must be enough light for the device to be clearly scanned
Customers are NOT to take a separate photo of the lateral device and try to attach this/ upload this – this will not work.
All customers must ensure that they allow the CertiFly App on their phone/ device to use the camera function.
Yes
Yes. However please check government guidelines of the destination country to ensure that an Antigen Lateral Flow Test Certificate will be accepted.
This is a not supervised test. Please check with the regulation of the country you are going to if this type of antigen test is accepted or not.
Yes. The app is not location specific. If you take a test and submit the image, you will receive a result and a certificate.
PCR (polymerase chain reaction) tests have been designed to find genetic material called RNA that tells the virus to make these proteins. This test the most accurate Covid-19 test. When swabs are taken for PCR tests, reagents are used to convert the RNA into DNA in order to identify any infection within the patient. Antigen tests have been designed to find proteins on the surface of the virus to identify the pathogen. Antigen tests are often called rapid tests and are carried out by mixing the sample with a solution where it releases the viral proteins. The combination is normally applied on a paper strip that will be able to detect any antibodies that bind the protein.
The test meets the requirements for the proof of a negative coronavirus (COVID-19) test:
The test meets performance standards of ≥97% specificity, ≥80% sensitivity at viral loads above 100,000 copies/ml.