Due to planned postal strikes, please allow additional time for home delivery and sample return. PCR samples must arrive at our lab within 70 hours of sample collection. ×
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GENERAL ENQUIRY.

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We recommend that all customers visit the FAQ section of covid.randox.com for further guidance on home test kits and please do visit the following for assistance on clinic information:

fly.randox.com – test centres / Clinics across Great Britain

booking.randox.com – Clinics based in NI, Liverpool and London

booking.randox.ie – Clinics based in Republic of Ireland

Randox also provide instructional video guides on use of our Randox CertiFly lateral flow test kits, and our PCR home sample collection kits – please visit here:

https://www.randoxhealth.com/covid-19-instructional-video

Please note that Randox cannot provide travel guidance on what tests are required, nor can we advise when testing can take place.

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COVID CUSTOMER SUPPORT

OPENING TIMES (GMT)

Monday – Friday : 9am – 7pm

Saturday – Sunday : 9am – 6pm

 

Opening hours may vary on Public / Bank Holiday

COVID CUSTOMER SUPPORT

CONTACT NUMBERS

UK & Ireland : 028 9434 3005

International : +44 28956 22016